Return Policy Page

Return Policy for Creddyfy E-commerce marketplace platform:

_Creddyfy Return Policy_

At Creddyfy, we want to ensure that you're completely satisfied with your purchase. If for any reason you're not satisfied, you can return your item within [7days] of delivery.

_Return Eligibility_

To be eligible for a return, your item must be:

- In its original condition

- In its original packaging

- Not worn, altered, or used

- Not damaged or defective

_Return Procedure_

To initiate a return, please follow these steps:

1. Contact the seller through our platform within [ 7 days] of delivery.

2. Provide a reason for the return and any supporting documentation (e.g. photos of damaged item).

3. The seller will provide a return shipping label or instructions on how to proceed with the return.

4. Ship the item back to the seller within [ 7 days] of receiving the return shipping label.

_Refund Policy_

Once the seller receives the returned item, they will process a refund within [5-7 business days]. The refund will be issued in the original payment method.

_Refund Amount_

The refund amount will be the full purchase price of the item, minus any shipping costs.

_Exceptions_

The following items are not eligible for returns:

- Custom or personalized items

- Items marked as "final sale" or "non-returnable"

- Items that have been worn, altered, or used

_Disputes_

In the event of a dispute, Creddyfy will attempt to mediate a resolution between the buyer and seller. However, Creddyfy is not responsible for resolving disputes between buyers and sellers.

_Changes_

We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting on our platform.

_Contact Us_

If you have any questions or concerns about our Return Policy, please contact us at [mailto:creddyfy@gmail.com].

By using Creddyfy, you acknowledge that you've read, understood, and agreed to this Return Policy.

_Thanks for shopping on Creddyfy!_