Privacy Policy Page

 Privacy Policy for Creddyfy E-commerce platform:

_Creddyfy Privacy Policy_

At Creddyfy, we're committed to protecting your personal data and ensuring that your experience on our platform is safe and secure. This Privacy Policy explains how we collect, use, and protect your personal data.

_Collection of Personal Data_

We collect personal data from you when you:

1. _Create an account_: We collect your name, email address, password, and other information you provide when creating an account.

2. _Make a purchase_: We collect your payment information, shipping address, and other information related to your purchase.

3. _Contact us_: We collect your name, email address, and message when you contact us through our website or mobile application 

4. _Use our platform_: We collect information about your use of our platform, including your browsing history, search queries, and interactions with our website and mobile app.

_Use of Personal Data_

We use your personal data to:

1. _Provide our services_: We use your personal data to provide our services, including processing transactions, shipping products, and responding to your inquiries.

2. _Improve our platform_: We use your personal data to improve our platform, including analyzing your browsing history and search queries to provide personalized recommendations.

3. _Communicate with you_: We use your personal data to communicate with you, including sending you newsletters, promotional offers, and transactional emails.

4. _Prevent fraud and abuse_: We use your personal data to prevent fraud and abuse on our platform.

_Sharing of Personal Data_

We may share your personal data with:

1. _Third-party service providers_: We may share your personal data with third-party service providers who help us provide our services, including payment processors, shipping providers, and customer support agents.

2. _Law enforcement agencies_: We may share your personal data with law enforcement agencies if we receive a valid request for information.

3. _Business partners_: We may share your personal data with business partners who help us provide our services, including suppliers, distributors, and other e-commerce platforms.

_Security of Personal Data_

We take the security of your personal data seriously. We use industry-standard security measures to protect your personal data, including:

1. _Encryption_: We encrypt your personal data using industry-standard encryption protocols.

2. _Firewalls_: We use firewalls to prevent unauthorized access to our systems.

3. _Access controls_: We use access controls to limit access to your personal data to authorized personnel.

_Retention of Personal Data_

We retain your personal data for as long as necessary to provide our services, including:

1. _Transaction history_: We retain your transaction history for up to 5 years.

2. _Account information_: We retain your account information for up to 2 years after your account is closed.

3. _Marketing data_: We retain your marketing data for up to 1 year.

_Your Rights_

You have the following rights regarding your personal data:

1. _Right to access_: You have the right to access your personal data.

2. _Right to correction_: You have the right to correct your personal data.

3. _Right to erasure_: You have the right to request the erasure of your personal data.

4. _Right to restriction_: You have the right to request the restriction of processing of your personal data.

5. _Right to data portability_: You have the right to request the transfer of your personal data to another controller.

_Changes_

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our platform.

_Contact Us_

If you have any questions or concerns about our Privacy Policy, please contact us at mailto:support@creddyfy.com.

By using Creddyfy, you acknowledge that you've read, understood, and agreed to this Privacy Policy.

_Thanks for choosing Creddyfy!_